General Questions
Any student between the ages of 5 and 19. If you are above the age of 19 or younger than 5, you cannot register for the test.
Hit the link to book a test and go to the relevant page. Tell IDAT where you are and where you want to take the test, and IDAT will inform you of what test location to use.
It is imperative for test security for IDAT to know that only students take the test. IDAT needs to know the details of official government ID to make sure that a student registers only for the relevant age-group to which they belong.
All tests are charged in US dollars. You can pay via Epay, through your education agency or via cash transfer to relevant banks in countries where available.
IDAT and their test centres may make special arrangements and/or give special consideration to students with recognised hearing, visual or other impairments. Students should submit requests for special arrangements in writing to info@idat.org with “Special Arrangement Request” in the subject BEFORE booking the test. Requests must be made 21 working days in advance. Students may be required to submit medical proof of conditions to support request.
All students need to read the IDAT Handbook for Test Takers to prepare for the tests. We encourage students to review their notes from school and their classroom as well.
You can view the handbook here.
Click this link to see what happens on the test day.
The interview is designed for schools to ‘get to know’ students and is available only to schools which students will attend or have applied to.
All scores will be received within 2 working-days.
A student and their parents can see a score summary, but only schools which students have nominated or which have booked the test can see interviews and full results. Only results viewed online on the IDAT website are valid and guaranteed for validity. Any screenshots or printed paper is not an official results page.
Students who register on their own can nominate up to three schools to view their scores and interviews. Any student who is registered through their own school with bulk registrations will find that only the school who did the booking may view the scores. You can contact IDAT at the ‘contact us’ page to pay for or see if there is an option to show other schools (for a fee). Any student who takes the test for a school and uses their bulk-order pricing, will not be allowed to share the results with a third-party school.
Visit the “Contact us” page to send IDAT any complaints or feedback you have. IDAT takes security and customer service very seriously and will endeavour to reply within two working-days.
Within five business days of receiving test results, students may appeal the results and submit for re-marking. The request must be submitted in writing to info@idat.org with “Test Appeal” in the subject line.
The Appeal fee is $200 USD for re-marking and the entire test will be submitted for re-marking. This process may take up to ten business days to complete. Should any changes or revisions be made to the test score, there will be a re-issuance of results. The new results will be subjected to the same terms and conditions as the original results and may be sent to up to three schools.
Please note we have terms and conditions for this, and we might be able to reschedule if you can provide a medical certificate. Send us a formal email at info@idat.org to inform us as to why you cannot do the test and/or to cancel the test. We need to have this in writing to help you further.
REFUNDS
IDAT may, in its sole discretion, offer you a refund for any testing fees where you have registered and paid any testing fee directly to IDAT. Full refunds are only offered where:
A. You change your mind no less than 14 full calendar days prior to your scheduled test date;
or
B. If you are unable to take the scheduled test due to illness (and with a provided medical certificate), you may check your handbook to make sure the absence is in accordance with IDAT policy.
TRANSFER OR CHANGE TEST DATE
Students may postpone or change their test booking by retrieving online bookings and making change requests within 7 business days of the scheduled test.
CANCELLATION OF TEST
Students may cancel their IDAT test booking with a minimum of 7 business days prior to the scheduled test. Please go online to retrieve the appropriate cancellations forms. With more than 7 days’ notice, credit will be given for another test to be booked, but no student is eligible for a refund. With less than 7 days’ notice, the student is not eligible for credit or refund. If there are medical or extenuating circumstances, they may be considered on merit or compassion by writing to info@idat.org with “Test Cancellation” in the subject line. Any refund considered will be minus a 20% administration fee and subject to bank fees and currency rates.
Please make sure you have used the IDAT APP and it has been updated to the latest version.
Please log into your account 30 minutes before start time, you will see a button to start the test. Otherwise, refresh the page or log out and in again. Ensure that it is the same account used to register for the test.
Please re-open the IDAT APP and log back in. The system will bring you back to the question of where you dropped out. Countdown on times will NOT be stopped, therefore, please log back in as soon as possible.
You CANNOT go back to your previous question. Once you have submitted your answer and you will NOT be able to see it again. If you click the backward button, just REFRESH the page and you will be fine.
It could be caused by fluctuations in the internet connection; however, it rarely happens during the test. If your screen is frozen:
- In the writing section, refresh the page and click “submit” again.
- In the interview section, refresh the page, re-record your answers and then submit again.
- All other sections, refresh the page, re-select your answer and then submit again.
If any other accidents, uncontrollable factors occur, please contact your proctors IMMEDIATELY via Chat Box on the test page.
To ensure fairness in test preparation and assessment taking, the information provided in the handbook and in the video is the only information IDAT will share. Therefore, if you have other specific questions about a part of the test, it will not be answered. The answers you are looking for are in the handbook and the video or not provided.
Test Registration Issues
This means you have not completed something. Make sure you have filled in every space and uploaded the required documents. If your files are too big with ID pictures, you may need to compress them.
If you are on a mobile device, it may not recognise all the files and boxes. We encourage you to register on a laptop or computer.
If you have tried this on a laptop, and all boxes are complete, the please send us a screenshot of where it is frozen, and we will do our best to assist.
Please provide either a copy of your child’s birth certificate or National Identity Card that matches registration details exactly. When you apply online, the portal will show you your options.
I have a birth certificate, and it does not have an expiry date. The portal requires an expiry date.
Please put the expiry date as 5 years from today, if there is no expiry. This will allow you to proceed with the registration.
The booking confirmation email will generally be received in under 48 hours but can take up to 7 days for those who have experienced technical difficulties or if there are security concerns. If you have not received it within this timeframe, please contact us immediately.
Test Requirements and Setup
You can use any mobile phone, iPad, or tablet. Make sure it is available for the entire duration of the test and is fully charged.
A calculator will appear on the screen for Stages 5 and 6. There is no calculator on the screen or required for Stages 4 and below.
You should not register for the IDAT if you do not have good internet. If you need to, please choose an alternate location with reliable high-speed internet for the test day.
If you have trialled the system as required to proceed with booking, then it should also work on the test day.
This rarely happens. If it does, contact us as soon as possible. It is ultimately the responsibility of the student to make sure you have secure and reliable internet for testing. We encourage you to make sure you are in a location with good internet for the test day. Do not use a VPN or hotspot. If there is a force majeure event, this will be considered by IDAT, and arrangements will be made.
There is an online chat box on the bottom right of the screen. Use this to communicate with the proctor.
This is a security device on your computer, as it is unfamiliar with the IDAT application. The IDAT application is not harmful to your computer and is simply another web browser that is just for the IDAT. It allows us a more secure connection and we know that other devices or applications are open on your computer. It is required for test security, and you must use it. You can delete this application at the completion of your test.
Practice Tests
Practice test results that require teacher marking (those with writing or speaking) are returned within 2 working-days.
Yes, the mock tests all include interviews.